Privacy Policy

Our privacy policy is designed to give you full control over the personal information you choose to share with us.

We will not collect any personal information, such as your name, email address, postal address, or phone number, without your prior knowledge or consent.
We will not share your personal information with any third parties unless you have explicitly authorized us to do so.
You are allowed to view, modify, or delete your personal information and other data associated with your user account on our website.
We will take all reasonable measures to ensure the security of the personal information we collect.

We collect your personal information for the following purposes:

• To inform you about the status of your account and bookings on professionalautoclaims.ro.

• To communicate with you regarding our car rental services: booking confirmations and updates, service evaluations, commercial activities, promotions, marketing, administration, service development, market research, statistics, tracking and monitoring of orders and user behavior.

By submitting your data in the account creation and/or booking form, you agree that your personal data will be included in our database and recorded in the personal data processing register. You give your explicit consent for its storage, use, and processing indefinitely or within a specified territory, by Professional Auto Claims SRL, its affiliates, collaborators, or other third parties, for use in the activities carried out by Professional Auto Claims SRL or its partners, including but not limited to commercial activities, promotions, marketing, administration, service development, market research, statistics, tracking and monitoring sales and user behavior.

You also give your explicit consent for this personal data to be transferred by Professional Auto Claims SRL to affiliates, collaborators, or other entities within Romania or abroad. By reading this Privacy Policy and our Terms and Conditions, you are informed that we guarantee you the following legal rights: the right to be informed, the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object, and rights related to automated decision-making and profiling. You may also seek legal recourse if the rights guaranteed by applicable data protection laws are violated.

Professional Auto Claims SRL may notify users/clients about current offers and promotions via newsletters, emails, SMS, or other personalized messages. Professional Auto Claims SRL does not send unsolicited messages (spam). Any user/client who has explicitly registered their email address or other contact data on www.inchirieriauto-brasov.ro can opt out and request deletion of their data from our database at any time.

The information you provide is used exclusively for the declared purpose (making bookings and providing car rental services) and to manage, support, and improve our services, as well as to prevent any breaches of security, law, or contractual terms.

Professional Auto Claims SRL may also share your personal data with other partner companies under confidentiality agreements that guarantee that this information is stored and managed securely and responsibly, according to the law. Such partners may include marketing service providers, online/banking payment processors, courier or delivery companies, telemarketing services, market research companies, insurance companies, or other partners with whom we manage joint programs. Additionally, your personal information may be shared with legal authorities under applicable legislation and upon a written request from them.

We are committed to giving you full control over your personal data. Upon your specific request, we will delete all information associated with your account. However, we reserve the right to retain information that we are legally required to keep in our records.

If you want more information about data protection or wish to exercise your rights under GDPR—to access, update, withdraw consent, or request deletion of your personal data—please contact us at: office@inchirieriauto-brasov.ro.

Professional Auto Claims SRL

• +40 753 719 386
• Brașov, Romania

We reserve the right to modify this Privacy Policy at any time to comply with current technical and legal requirements.