Only if they are listed in the contract and approved by the rental company. Otherwise, it is considered a breach of the contract terms.
Professional Auto Claims
Frequently Asked Questions
We’ve prepared a set of frequently asked questions with clear answers to help you quickly understand how you can rent a car from us.
Reservations can be made by phone, e-mail or online via the reservation form. The contract is signed when you pick up the car and includes a mandatory guarantee.
Delivery and return shall take place at mutually agreed intervals, in accordance with point 1 of the contract.
Pick up and return will take place in the places previously agreed. If the drop-off is made at a location other than the one initially agreed, a fee may be charged.
Yes, we offer car rental and long-term rental services, tailored for individuals and corporate clients. Long-term packages come with preferential rates, contractual flexibility. For a personalized offer, please contact us directly.
We have a varied fleet of cars, for more details about them and their specifications, you can find them in the CAR FLEET section.
We will certainly put at your disposal all our expertise to rent the right car for your destinations.
The rate for each car can be found on the Fleet page. Minimum rental is 24h.
Yes, we offer discounts for long-term rentals, especially for periods longer than 2 months. These discounts are not mentioned in the standard contract, as they are determined on an individual basis, depending on the duration, the type of car and the customer’s needs.
No. The contract provides for additional charges in certain situations (e.g.: overrun, washing, lack of fuel, damage, etc.).
Yes, if the return is made to a different place than the one established, an additional fee will apply.
Yes. Companies and businesses benefit from customized rates, depending on frequency, duration and type of car.
There may be additional costs only in case of breach of contract (e.g. late delivery, lack of fuel, unforeseen damage).
To leave Romania with the rental car, you must pay an additional fee specified for each vehicle.
A late return fee will be charged. The exact timing of the delay is important.
It can be negotiated depending on availability.
The car is delivered with fuel, and it must be returned with the same amount (Article 6, letter a). Otherwise, you’ll pay for the difference plus a fee.
The client is responsible for all fines and penalties incurred during the rental period.
The minimum age is 21 years, with a valid driver’s license held for at least 1 year.
A valid ID card and driver’s license.
A deposit is paid, which is refunded upon returning the car in proper condition.
No. The deposit is mandatory as stated clearly in the contract.
Yes, provided the license is valid and issued by a recognized authority. The original license must be presented.
No. The person signing the contract is also the driver of the car. Otherwise, the driver must be included in the contract.
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